WashTech

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June 2026

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Click a date to see scheduled service appointments

My Jobs

Submitted work orders stay editable until dispatch finalizes them. Finalized work orders are locked.

Your scheduled calls and completed jobs by date. Tap a day, then open a job to view details.

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Log Incoming Call

Fields marked with * are required. Type in Contact, Phone, Business Name, or Address to find an existing customer/site.

Saved site notes

Contact Name

Phone

Car Wash / Business Name

Site Address

Billing Name

Billing Address

Billing ZIP

Billing Email

Billing Phone

Access Instructions

Gate Code

Preferred Contact

Account Number

Saved Site Notes

Equipment Type

Priority

Issue Reported by Customer

Schedule Date

Schedule Time

Assign Technicians

Billing & Rates

Regular rates Chemical customer (discounted labor) After hours / weekend call Special promotional rates

Hourly Rate ($)

Service Call Fee ($)

Travel Rate ($/hr)

Rate Label (on invoice)

Rates auto-fill from Settings but can be adjusted per customer on this call.

Custom Service Rates

Custom rates for this call only

These override the customer’s saved rates on this service call only. Blank custom fields fall back to the standard rate. Enter $0.00 for no-charge / warranty.

Standard Hourly Rate—

Custom Hourly Labor Rate ($)

Standard Service Call Fee—

Custom Service Call Fee ($)

Standard Travel Rate—

Custom Travel Rate ($/hr)

Standard After-Hours / Emergency Hourly—

Custom After-Hours / Emergency Rate ($/hr)

Custom Rate Label or Reason

Dispatcher Notes to Tech

Change Reason

Also update permanent customer/site record (optional — off by default)

Problem Description and Dispatcher Notes always stay on this service call only. Permanent site notes are never overwritten unless you check this box and enter Saved Site Notes.

Assign Technicians

Select one or more technicians. With multiple techs, choose one Primary who controls the work order.

Technicians

Schedule Date

Schedule Time

Pause Time

This pauses your personal timer only. The main job status does not change.

Reason

Finalize Work Order

Finalizing this work order will lock technician editing. The technician will no longer be able to change notes, parts, labor, photos, or other work-order information.

Return to Technician

The work order stays editable. Enter the revision reason shown to the Primary Technician.

Revision reason *

Invoice Review

Draft

Click Preview Invoice to see the formatted invoice

Create Quote

Draft

Enter the full customer quote on the left — company, contact, address, parts or labor lines, discount, shipping, and tax. Save Quote, then Print for a clean professional PDF. Internal notes never print.

Create Invoice

Office use — create an invoice for any reason. No service call or tech visit required.

Customer / Site

Address

Contact

Phone

Reason / Description

Customer

Invoice #	Job	Date	Equipment	Status	Total

Field Service Report

Complete every required field (*) before sending the report to dispatch.

Work Performed — check all that apply

Parts / Materials Used (optional)

Click Add for multiple parts, or just fill in a part and send — it will be included on the invoice.

Labor Hours On Site

Travel Time — raw hours (first 30 min free on invoice)

Field Notes & Findings

Equipment Status After Service

Photos

Tap to add photos from your library

Recommend additional repairs

Request parts from warehouse

User Management

Team members live here — not in Settings. Admins create accounts; dispatchers assign jobs to active technicians. Technicians sign in with email + temporary password and only see My Jobs. Assignment SMS is internal only — enable per technician below after consent.

NameEmailPhoneRoleActive

Assign Jobs to Technicians

Only active technicians appear. Assignments sync immediately to the technician portal.

Technician Login Test

After assignment, the technician signs in and opens My Jobs.

Add Technician

Technician Name

Phone

Temporary Password

Business Settings

Business Name

Tagline

Phone

Address

Logo (appears on invoices)

Default: The Carwash People logo

Customer Photo Upload Domain

Each service call gets a unique address like sc-005@your-domain.com for customers to send equipment photos.

Payment Terms (on invoice)

Default Billing Notes (printed on every invoice)

Use {company} for your business name. Editable per invoice when creating.

Technician SMS (assignment alerts to consented employees only)

Requires Twilio keys in Netlify: TWILIO_ACCOUNT_SID, TWILIO_AUTH_TOKEN, TWILIO_PHONE_NUMBER. Each technician needs a cell number in User Management.

Requires Twilio env vars on Netlify. Technicians are managed in User Management, not here.

Add technicians and dispatchers in User Management. Phone numbers on their profile are used for assignment SMS.

Standard Rates

Tech Hourly Rate ($)

Service Call Fee ($)

Travel Rate ($/hr)

Default Travel Time (hrs)

Default Tech Labor Time (hrs)

Pre-fills labor hours on field reports and new invoices.

Chemical Customer Rates

Discounted rates for customers who buy chemicals from you.

Chemical Customer Hourly ($)

Chemical Service Call Fee ($)

These presets auto-fill on Log Incoming Call. Dispatch can override per customer.

After Hours Emergency

Premium rates for evening, night, and holiday emergency calls.

After Hours Hourly Rate ($)

After Hours Service Call Fee ($)

After Hours Travel Rate ($/hr)

Weekend Emergency

Premium rates for Saturday, Sunday, and holiday emergency calls.

Weekend Hourly Rate ($)

Weekend Service Call Fee ($)

Weekend Travel Rate ($/hr)

Select after hours / weekend on Log Incoming Call — weekend rates apply automatically for Saturday & Sunday.

WashTech stores data in this browser. Export regularly so you can restore after a computer change or browser reset.

Backup includes service calls, settings, technicians, and follow-up log. Photos are included but may make the file large.

Reset Password

Service Calls 0

June 2026

Select a day

Unauthorized

Log Incoming Call

Custom rates for this call only

Assign Technicians

Pause Time

Finalize Work Order

Return to Technician

Invoice Review

Create Quote

Create Invoice

Customer

Field Service Report

User Management

Assign Jobs to Technicians

Technician Login Test

Add Technician

Business Settings

Standard Rates

Chemical Customer Rates

After Hours Emergency

Weekend Emergency

Choose New Password

Welcome to WashTech

Follow-Up Text Sent

The Carwash People

Photos received — thank you!